Could you do with a helping hand?
- Are you behind on your admin?
- Do you need support but don’t want to hire someone permanently?
- Do you want more free time to spend with family and friends friends?
- Would you benefit from someone handling your diary, travel plans or day-to-day organisation?
PA Services
Call Answering & Lead Handling: Let us handle your phone calls, take notes and attend/route them as required. Never miss a lead again.
Customer & Back Office Support: We ensure exceptional client service while handling administrative tasks, so you can focus on growth.
Diary & Email Management: We can schedule meetings, confirm appointments, filter emails and handle unsolicited mail.
Financial Support: From organising expenses and reconciling accounts to managing invoices and late payments, we can help keep your finances in order.
Event & Travel Planning: Whether it’s a business meeting, special event, or travel itinerary, we can take care of all the details.
Personal Assistance: We can manage reservations, gift ideas, childcare, pet care and your day to day to do list that you just don’t have time to do.
Social Media Management: From platform setup to content creation, we keep your brand visible and engaging.
Vehicle Management: We can handle tax, insurance and MOT and service booking. Saving you valuable time and energy.
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Our Services at a Glance
Trusted Service
Google 5.0
The Benefits of Using a Virtual Assistant
Freedom to work on your business not in your business.
Reassurance that you have support on hand to do the jobs you don’t have time for.
Save money on office costs, PAYE, National Insurance and recruitment.
More time for friends and family.
Our Packages
Essential
Up to 10 hrs support per month
From £350 + VAT
Essential
Perfect if you’re just looking for a bit of help getting life admin under control. Whether it’s booking appointments, staying on top of emails, organising your calendar, or just keeping things ticking over—this package is all about making your day-to-day run smoother, so you can focus on what really matters.
Enhance
Up to 15 hrs support per month
From £465 + VAT
Enhance
Great for sole traders and small business owners who need to take a bit of pressure off. If you’re wearing all the hats and could use someone to help manage the admin side—like handling emails, sending invoices, or keeping things organised—this one’s for you. It’s about giving you more time to do what you do best.
Enterprise
Up to 20 hrs support per month
From £620 + VAT
Enterprise
This is the full works. If you’re running a growing business or just have a lot on your plate, the Enterprise Package gives you full back-office support. Think of it like having your own admin team—taking care of the behind-the-scenes stuff like systems, documents, clients, and your team—so you can focus on the bigger picture.
Frequently Asked Questions
What does a Virtual Assistant do?
A virtual assistant provides various services to entrepreneurs or small businesses remotely. From administration to social media. Our administrators provide a range of flexible support services and can tackle everything from the complex to the tedious. Everything you don’t have the time, inclination or knowledge to tackle
Do I need a Virtual Assistant?
If you want to free up some time, yes! If you are not sure, contact us and we will talk things through with absolutely no obligation.
Why use a Virtual Assistant?
Most small business owners didn’t start their business to do the admin! Using a VA is an effective and efficient way to get your administration done and free up your time for the parts of your business you enjoy.
How much does a Virtual Assistant cost?
You can purchase blocks of time from the various packages we have available, depending on the amount of monthly support you need. Check out out RATES page for more information.
How do you know who the incoming calls is for?
Don’t worry, we have systems in place to ensure we always know which business the caller is ringing for. When you use our service, you’ll be given a unique number so no other company calls will come through on this line. When the phone rings, your company name appears on the screen and your call gets handled.
Is TOTAL PA an agency?
No! Everybody at TOTAL PA is employed either full or part time and is based at our office in Lincoln
What is the cost of the telephone answering service?
We know that businesses come in all shapes and sizes, we have various call packages to suit every business model. Call answering starts from £59+VAT a month. If you can’t see a package that fits your requirements, get in touch, using the Contact Us page.
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Is your call answering service in the UK?
Yes, we are. We are based in Lincoln, the home of the Lincoln Imp!
What happens if my call handler is on the phone when one of my calls comes in?
Your call is passed to one of their teammates. Each one has all of your information in front of them prior to answering the call. Our virtual receptions work as a team to ensure continuity of service at all times
Social Media
Packages from
£350 per month + VAT
Social Media